Shipping policy

Thank you for shopping with Noventra. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Once your order has been shipped, you will receive a confirmation email with tracking information, if available.

  • During peak seasons, holidays, or promotional events, processing times may be slightly longer.

Shipping Rates

Shipping charges are calculated at checkout based on your location and the selected shipping method.

Free Shipping: Available on orders over [$Amount], where applicable.

Estimated Delivery Times

  • Domestic Orders: 3–5 business days

  • International Orders: 5–10 business days (depending on destination and customs processing)

Please note that delivery times are estimates and may vary due to weather, carrier delays, customs, or other unforeseen circumstances.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor your shipment's progress.

International Shipping

We ship to selected countries worldwide. Customers are responsible for any customs duties, taxes, or import fees charged by their country's customs authorities.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us at hello@noventrashop.com. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will review your claim and arrange a replacement or refund where appropriate.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: hello@noventragoods.com
Business Name: Noventra